Update August 2022 – Treating consumers with dignity and respect begins with helping fund initiatives aimed at education. Alliant Capital Management has spent over a year producing detailed YouTube videos and sponsored Receivables Info articles to help consumers. Every topic from What To Do With An Unexpected Surge of Cash to What Happens When You Don’t Pay Your Overdue Accounts have been covered by our team.
June 2021 – Alliant Capital Management is continuously reaching for cooperative, mutually agreeable solutions for our team, our clients, and the consumers we serve. As our name and logo suggest, we strive to build alliances. We believe everyone deserves to be treated with dignity and respect. We make every attempt to make this evident with our daily interactions and in the service options we provide for consumers.
Convenient Account Access
We desire to make the account resolution process as straightforward and stress-free as possible. That’s why we provide consumers the option to manage their accounts through an online account management portal. More than just a payment portal, consumers can log in to access account documents and balance information, update contact information, choose paperless communication options, send and receive secure messages with our representatives, make payments and set up future payments. Our website’s payment page provides clear audiovisual and written information to help provide consumers with as much clarity as possible throughout the payment process.
Dedication to Financial Empowerment
We don’t just want to collect payments. We want to do our part to empower consumers for improved future financial wellness. Our Consumer Resources page is thoughtfully designed to provide links to quality free resources consumers can use to create budgets, plan for the future, get tips about building healthy credit, and more. Our commitment to consumer financial health is further demonstrated in our sponsorship of the Receivables Info Money Chat series— a series of articles aimed at demystifying commonly misunderstood elements of credit and debt.
Corporate Values
We believe that recovery of debt is an important function of a healthy economy; However, we believe it can be done with accountability and integrity. Our core values of Accountability, Integrity, Open Communication, Service Excellence, and Teamwork ultimately lead to the best possible consumer experience. We invite consumers who have experienced less than these standards to contact our Compliance team to provide feedback and allow us an opportunity to correct any concerns. Alliant Capital Management’s A+ rating with the Better Business Bureau exemplifies our commitment to resolving consumer concerns promptly and thoroughly. The process of resolving your account can be stressful; We want to make it simpler with a pleasant experience.
Dedicated Professionals
In addition to streamlined online account access, we still understand the importance of being able to reach personable and knowledgeable representatives. We know that sometimes the most approachable route to resolving accounts or asking questions can be to simply speak to someone on the phone. For consumers always on the go, sometimes email is the most convenient option. We invite our consumers to contact us by phone or email at any time. If your call is outside of business hours or we are busy assisting other consumers, one of our representatives will make every effort to return your call or email within a business day.
About Alliant Capital Management
Located in Buffalo, NY, Alliant Capital Management is a professional debt collection company that provides recovery services for creditors. We have decades of experience in delivering compliant and affordable debt collection services. We are committed to delivering innovative, effective, and affordable solutions for our clients while providing the best possible experience for consumers.
