In response to the COVID-19 global pandemic, Alliant Capital Management had activated our Pandemic Response Plan for the safety of our team and our community.
Alliant Capital is committed to the safety and well-being of our staff. Our strategic response ensures business continuity for our clients while protecting our employees and helping to curb community spread of the coronavirus in the community.
“The primary goal of our plan is to provide practical guidance that protects the health of our employees while ensuring uninterrupted services for our clients and consumers,” says Ed Lovallo, VP of Operations at Alliant Capital Management. “By taking extra precautions and scaffolding the steps of our strategy, we enable the highest level of preparedness for our employees, promote safe and healthy conditions, and help protect our community at large.”
Currently in Stage 5, our executive team implemented our 5 stage Pandemic Response Plan to make the process more seamless for clients, consumers, and staff. Following the guidance of relevant advisories from the Centers for Disease Control and Prevention (CDC) and other public health agencies, our Company has fully implemented our pandemic response plan:
Stage 1: Reduce common touchpoints by opening internal office doors to minimize touching of doors, doorknobs, etc.
Stage 2: Increase physical space between employees by moving cubicles farther apart and maximizing the distance between workstations.
Stage 3: Begin implementation of split shifts to minimize employee contact and reduce the risk of employee exposure.
Stage 4: Expand staggered rotation of split shifts with ⅓ working early, ⅓ working late, and ⅓ working from home to further limit the number of employees on-site.
Stage 5: 80% of staff working from home during shelter-in-place order.
“We are incredibly appreciative of the support, compassion, and flexibility that our employees display each day as we navigate the coronavirus,” continues Mr. Lovallo. “We are continuing to identify and overcome the challenges of this global health crisis while maintaining the consistent flow of information to our staff and our clients. We encourage consumers to continue engaging with us and be assured that our team is available to help during these uncertain and difficult times.”
Under the recommendations of relevant health advisories, Alliant Capital Management’s offices will remain closed to the general public until further notice. However, we encourage consumers to continue contacting us. Our staff is working remotely in states where it is allowed and is making ourselves available to help. To reach a member of our team, please call 877-957-8122 or send an email to firstname.lastname@example.org.
To learn more about COVID-19, how to protect yourself, and what to do if you are sick, please visit the Center For Disease Control and Prevention Coronavirus webpage.
About Alliant Capital Management
Alliant Capital Management is a professional debt collection company that provides recovery services for creditors. We have decades of experience in delivering compliant and affordable debt collection services. As members of both Receivables Management Association International, RMAI, and ACA International, we are committed to providing the best possible experience for consumers. Alliant Capital Management is located in Amherst, NY.