Update November 2021 – As the holidays of 2021 near, the country continues to rebound from the COVID-19 pandemic. Last year, our excellent team at Alliant executed a great pandemic response plan and returned to giving back to our community. In December 2020, we moved into a new central office and celebrated with a blood drive to help those in need throughout Western New York. At the end of the year, Alliant Capital Management hosted a food drive for the homeless as the pandemic brought a 49% increase in homelessness in the WNY area. Giving back is a core part of Alliant’s mission and will continue to be in the future.

February 2020 – In response to the COVID-19 global pandemic, Alliant Capital Management had activated our Pandemic Response Plan for the safety of our team and our community.

Alliant Capital is committed to the safety and well-being of our staff. Our strategic response ensures business continuity for our clients while protecting our employees and helping to curb community spread of the coronavirus in the community.

“The primary goal of our plan is to provide practical guidance that protects the health of our employees while ensuring uninterrupted services for our clients and consumers,” says Ed Lovallo, VP of Operations at Alliant Capital Management. “By taking extra precautions and scaffolding the steps of our strategy, we enable the highest level of preparedness for our employees, promote safe and healthy conditions, and help protect our community at large.”

Currently in Stage 5, our executive team implemented our 5 stage Pandemic Response Plan to make the process more seamless for clients, consumers, and staff. Following the guidance of relevant advisories from the Centers for Disease Control and Prevention (CDC) and other public health agencies, our Company has fully implemented our pandemic response plan:

Stage 1: Reduce common touchpoints by opening internal office doors to minimize touching of doors, doorknobs, etc.

A representation to reduce common touchpoints by opening internal office doors to minimize touching of doors, doorknobs, etc.

Stage 2: Increase physical space between employees by moving cubicles farther apart and maximizing the distance between workstations.

A representation to increase physical space between employees by moving cubicles father apart and maximizing the distance between workstations

Stage 3: Begin implementation of split shifts to minimize employee contact and reduce the risk of employee exposure.

Representation of office staff implementing split shifts to minimize employee contact and reduce the risk of employee exposure

Stage 4: Expand staggered rotation of split shifts with ⅓ working early, ⅓ working late, and ⅓ working from home to further limit the number of employees on-site.

A representation of office staff working in different staggered rotation of split shifts with 1/2 working early, 1/2 working late, and 1/2 working from home to further limit the number of employees on site

Stage 5: 80% of staff working from home during shelter-in-place order.

A representation of 80% of staff working from home during a shelter in place order

“We are incredibly appreciative of the support, compassion, and flexibility that our employees display each day as we navigate the coronavirus,” continues Mr. Lovallo. “We are continuing to identify and overcome the challenges of this global health crisis while maintaining the consistent flow of information to our staff and our clients. We encourage consumers to continue engaging with us and be assured that the Alliant team is available to help during these uncertain and difficult times.”

Under the recommendations of relevant health advisories, Alliant Capital Management’s offices will remain closed to the general public until further notice. However, we encourage consumers to continue contacting us. Our staff is working remotely in states where it is allowed and is making ourselves available to help. To reach a member of our team, please call 877-957-8122 or send an email to [email protected].

To learn more about COVID-19, how to protect yourself, and what to do if you are sick, please visit the Center For Disease Control and Prevention Coronavirus webpage.

About Alliant Capital Management

Alliant Capital Management is a professional debt collection company that provides recovery services for creditors. We have decades of experience in delivering compliant and affordable debt collection services. As members of both Receivables Management Association International, RMAI, and ACA International, we are committed to providing the best possible experience for consumers. Alliant Capital Management is located in Amherst, NY.